All ideas

Problem: Currently the process for setting up a TC on GAL is very manual. Karen Hurst is the only person who can do this in the system, she needs to log into AS and allocate a license Requirements: Bot to log into AS and locate available pseudo Th...

Business Owner Vic Trundle Problem: Every new TC that joins us is paired up with a mentor (an existing TC who is qualified as a mentor) they are paired up based on background and capacity. Emails are manually sent to introduce them. There is also ...

Problem: Currently a spreadsheet is sent to the recruiters from the recruitments CRM once a month with the joiner details from the previous month and the referral details of any. The recruiters will then check this and reformat it into a second sp...

Problem Currently TSD need to manually create multiple profiles in different systems when a new TC is joined. Justification Process is time consuming. Requirements 7 days before TC's induction start date New TC to be set up in the following Freshd...

Problem Retail suppliers email confirmations@travelcounsellors.com with various documents related to TC's booking This is then a manual job for Rachael's team to check for the booking and forward this information to the correct TC. Justification H...