All ideas

Tagging of information contained within a KB article to be automated/suggested

Business Owner Russ Price Problem TCs upload a photo within Phenix, this updates cross: Intranet, Phenix, WebsiteBut not O365 (was "not in scope") and Dev focus is on shiny new features. Requirements When the TC uploads a new photo into "Manage my...

Inputting of telephone numbers into admin studio and bank details

More likely an API requirement Outlook, cultureAMP and cascade HR system and dept rotas all synced so we dont have to manually rekey information

Problem: Requirements: Contracts manually loaded from PDFs into CMS

Process adds no value and should be stopped by the business will not implement Business Owner Kim Parkinson Problem: Triage run a report of failed bookings and manually check if the booking failed with the supplier too – search supplier website us...

Data completed, not an automation request Problem: Currently the process for checking and updating PNRs is very manual. Ana Molla is the only person who does this and she spends most of her day doing it Requirements: Bot accesses the PNR, you can ...