Automate TC Onboarding Gal license set up

Problem:

Currently the process for setting up a TC on GAL is very manual. Karen Hurst is the only person who can do this in the system, she needs to log into AS and allocate a license

Requirements:

• Bot to log into AS and locate available pseudo

• There is a list of (Global) GDS Users in Admin Studio. Each user is allocated a license.

• They are allocated a Sign on Code

• The Sign on code is then set up in Smartpoint ( standard format)

• TC has a standard Agent Profile - currently use a Travelport Script to create the profile

• Extracting information from TC Profile (contact details , email address etc) and PCC list in Admin Studio

Benefits:

Automation of this process would benefit all Global Offices and also standardise a workflow, saving 20 mins per new license creation.

Also remove single point of failure.

Metrics

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