GDS Hotel Commission Automation (Finance Process but benefit mostly Corporate)

External company (Onyx) takes our hotel data from the GDS monthly and consolidate & invoice each hotel for the expected commission that’s due to us.

The result of that process is available on a .csv on demand (usual run weekly) and this should match a deposit amount paid to us by Onyx and other providers into the hotel commission bank account.

The details from the .csv and manually worked through by the commission team (Helen Grace as Team Manager) to key in the paid amount in booking in admin studio change the status and then replicate (kind of) in the supplier payment part of the system.

Helen will be able to give more detail with regards to FTE saving but would be considerable. ( ~1500 GDS hotel bookings per month have to be processed in this way)