TCs with Schedule Changes on dashboard

Could be API?

Business Owner

Emma Cowsill

Problem:

When an airline notifies us of a mid-range schedule change (flights changed with a 31 mins to 12 hour time change) this is emailed through to the teams (triage & DO) and the teams will then locate the booking and manually send this onto the TC who owns the booking to manage

Requirements

Metrics

Team still need to chase TCs to accept/deal with schedule changes - can we automate this?